
Warranty and Returns
Return Policy:
Molds ordered and cancelled will be charged a 35% restocking fee as each mold is custom made to order. Original sales receipt must accompany returns. We do no accept returns after 7 calendar days of delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: -without showing signs of wear, use or damage in any way. -within 7 calendar days of the delivery date (after 7 days no returns are allowed -unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description. Customer is responsible for all shipping costs .RETURN POLICY Original sales receipt must accompany returns. We accept returns for exchange or store credit 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: -without showing signs of wear, use or damage in any way. -within 7 calendar days of the delivery date (after 7 days no returns are allowed) -must not be a special order or a custom order -unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description. Store credit is contingent upon inspection of item(s) once we receive it. There is a 35% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be credited. Customer is responsible for all shipping costs if seller is not at fault. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Castin Crete Designs, LLC. The collective work includes works that are licensed to Castin Crete Designs, LLC. Copyright 2009, Castin Crete Designs, LLC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Castin Crete Designs, LLC. or purchasing Castin Crete Designs, LLC. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Castin Crete Designs, LLC or to purchase Castin Crete Designs, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Castin Crete Designs, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks All trademarks, service marks and trade names of Castin Crete Designs, LLC used in the site are trademarks or registered trademarks of Castin Crete Designs, LLC. Warranty Disclaimer This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Castin Crete Designs, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. Castin Crete Designs, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components Castin Crete Designs, LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. In no event, regardless of cause, shall Castin Crete Designs, LLC be liable for any indirect, special, incidental, punitive, consequential, or collateral damages of any kind. Limitation of Liability Castin Crete Designs, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Castin Crete Designs, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical Errors In the event that an Castin Crete Designs, LLC product is mistakenly listed at an incorrect price, ABC Composites, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Castin Crete Designs, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. |